Matthews is a growing suburban area, and many falls happen in places where multiple parties touch the same property over time—property management companies, landlords, cleaning crews, maintenance contractors, and sometimes the business operator.
That matters because liability can hinge on:
- Who controlled the stairs day-to-day (maintenance schedules, inspections, repairs)
- Who had notice of the hazard (prior complaints, work orders, incident reports)
- Whether the hazard was reasonably foreseeable (common areas used frequently by residents, visitors, and deliveries)
When a case involves shared responsibility, insurers sometimes try to push fault onto another entity. We focus on identifying the correct responsible party early so your claim doesn’t stall.


