In our experience, staircase injury claims in Missoula commonly hinge on details like:
- Lighting and seasonal conditions (dim entryways, wet footwear during shoulder seasons)
- Building age and maintenance history (worn treads, inconsistent heights, handrails that don’t meet safe use expectations)
- Notice—whether a manager or business had reason to know about the hazard before you fell
- Competing stories—what was said on-site vs. what shows up later in incident reports
Insurance adjusters typically look for gaps: missing photos, inconsistent timelines, or medical records that don’t clearly connect the injury to the stairway incident. That’s why the first goal after a fall is to preserve the facts while they’re still available.


