Not every case turns on whether the stairs were “slippery” or “broken.” Insurers commonly focus on questions like:
- Whether the hazard was actually there (and whether it was visible at the time)
- How long the condition existed before your fall (notice)
- Whether the property owner or manager had a reasonable chance to fix it
- Whether your medical records match the timeline of the incident
Because Malden properties range from older brick-style buildings to newer multi-family complexes, the “cause” of a fall can look different from one scene to another—worn treads, loose handrails, uneven landings, inadequate lighting in stairwells, or debris left during maintenance.


