Insurance adjusters commonly focus on a few pressure points:
- Notice: They ask when the hazard was created and whether anyone reported it before you fell.
- Condition details: They downplay issues like worn treads, loose handrails, or poor lighting as “minor.”
- Causation: They argue your injury came from something else—especially if you delayed medical evaluation.
- Comparative fault: Louisiana allows fault to be allocated, and they may claim you didn’t use the handrail or you stepped wrong.
A strong claim tackles these disputes directly with scene documentation, medical records, and maintenance/incident information.


