Local adjusters and defense teams don’t value injuries based on diagnosis alone. They value documentation—and in Norwich cases, the dispute often comes down to what can be substantiated after the incident.
AI tools typically depend on user inputs (age, injury severity, care needs) rather than:
- the exact neurological findings documented in early hospital records
- imaging and exam results that connect the injury to the event
- functional limitations shown through therapy notes and follow-up care
- a life-care plan that reflects realistic long-term needs
If those elements are missing, an AI estimate can drift—either overstating what a claim can prove or understating the future care that’s already becoming necessary.


