When you’re injured, your priorities should be medical and safety—but there are a few actions that can strongly affect how your claim is evaluated.
1) Report the crash and document what you can
- If the police were called, obtain the report number.
- Take photos if you’re able (vehicle position, lane markings, intersection details, visible injuries).
- Note weather and lighting conditions—especially if the crash happened during early morning or evening commutes.
2) Get medical care even if you feel “mostly okay” Utah insurers often scrutinize gaps in treatment. Delayed reporting can become a dispute about whether symptoms were caused by the crash. A medical exam can also create a clear record that connects your injuries to the incident.
3) Preserve rideshare proof before it disappears Rideshare trip data can be hard to reconstruct later. Save:
- screenshots of the ride details
- driver name/photo
- pickup/drop-off info
- any in-app messages
- timestamps and receipts
4) Be cautious with statements Adjusters may ask questions that sound routine, but answers can be used to narrow liability or challenge causation. If you’re unsure, ask a lawyer to review your situation first.


