In Pleasanton, calls and paperwork often start quickly. But the first mistake many injured riders make is answering detailed questions before their injuries are documented.
Do this early:
- Get medical care promptly. Texas law requires you to prove your injuries and their connection to the crash—so treatment timing matters.
- Save screenshots of your ride details (driver name, vehicle info, pickup/drop-off, and trip time).
- Photograph the scene if you can do so safely: traffic signals, lane position, roadway conditions, and any visible vehicle damage.
- Write down what you felt right after impact (neck pain, dizziness, headaches, back pain, bruising). Delayed symptoms are common.
- Request the crash report number and keep it with your records.
Avoid:
- Giving a “quick explanation” to an adjuster without reviewing your medical notes.
- Agreeing to statements that don’t match your symptoms.
- Waiting to treat because you “hope it goes away.”


