In the moments after a crash, your priority is medical care. But preserving your claim matters too—especially in a smaller community where witnesses may move on and videos/photos can disappear.
Do these things early:
- Get checked by a medical professional (even if you feel “okay” at first). Delayed symptoms are common after impacts.
- Document the scene: vehicle position, traffic signals, road conditions, and any visible damage.
- Capture ride details: trip receipt, driver name, and timestamps shown in the app.
- Request the crash report when applicable.
- Write down what happened while it’s fresh—where you were seated, sudden stops, impacts, and how you felt immediately afterward.
Avoid quick mistakes that often hurt claims in Ohio:
- Giving a recorded statement before you understand how it could be used.
- Waiting to seek treatment.
- Signing anything you don’t fully understand from an insurer or platform.


