In the minutes and days after a crash, your choices can affect whether your claim moves forward smoothly. Instead of trying to “figure it out” yourself, take practical steps that preserve evidence and reduce the risk of inconsistent statements.
Do this early:
- Seek medical care even if you think injuries are minor. In New Jersey, treatment records are often what connects symptoms to the crash.
- Request a copy of the police report (if one was filed) and note the incident date/time.
- Capture ride proof: screenshots of the trip details, driver name/photo, pickup/drop-off, and any in-app messages.
- Document the scene: vehicle position, traffic signals, skid marks, lighting conditions, weather, and any nearby businesses or street features that can help identify the location.
Avoid this common trap: speaking to insurers before you’ve had a chance to review your records and understand how the ride’s timing may be interpreted.


