The first 30–60 minutes after a crash can affect everything that comes later. If you can, prioritize:
- Get medical help right away (even if you think you’re “okay”). Minnesota insurers often look for a timeline.
- Document the ride details: screenshot the trip receipt, driver name/photo, pickup/drop-off, and time stamps in the app.
- Collect the scene information: weather/road conditions, lane positions, nearby intersections/landmarks, and any visible damage.
- Request the crash report if one was created.
In Otsego, winter conditions and changing traction can lead to disputes about what was “reasonable” driving. That’s why early documentation—photos, ride timestamps, and a clear account of symptoms—matters.


