The choices you make immediately after a crash can affect what insurers accept later. Before you worry about “AI” tools or online checklists, focus on the basics that hold up in Louisiana claims.
Do this as soon as you can:
- Report the crash and get the incident number (if police are called, keep that info). Even in city and parish areas, having a record helps.
- Capture app and trip details: ride confirmation, driver name/photo, pickup/drop-off times, and any trip receipt.
- Photograph the scene: lane position, traffic controls, visible damage, road conditions (including lighting if the crash happened at night).
- Get medical care promptly—and follow up. Louisiana insurers frequently scrutinize gaps in treatment.
Avoid this early:
- Recorded statements given before your treatment plan is documented.
- Relying on a quick “we’ll handle it” promise from a rideshare representative.
- Guessing about fault at the scene or online. A few casual statements can be reframed later.


