The first hours after an accident can shape whether your claim is accepted quickly or stalled for months.
Do this first:
- Get medical care promptly and tell providers how the crash happened. Delayed treatment can create unnecessary questions about causation.
- Save ride proof: trip confirmation, driver details, timestamps, and screenshots from the app.
- Write down the details while they’re fresh: traffic conditions, weather, where you were seated, and any statements you heard from the driver or witnesses.
- Request the police report number if an officer responded.
Avoid these common missteps:
- Don’t rush into a recorded statement for any insurer or platform representative.
- Don’t accept a settlement “because it’s offered” before your treatment plan is clear.
- Don’t delete app data or lose communications tied to the claim.


