The first hours after an accident can shape what insurers accept weeks later. If you’re able, prioritize these steps:
- Get medical care promptly (even if injuries seem mild). In Illinois, delays can be used to argue your symptoms weren’t caused by the crash.
- Request the police report if one is prepared. For Illinois injury claims, the report often becomes a key anchor point for liability disputes.
- Capture ride and crash details: time, pickup/drop-off location, and the route shown in the app if available.
- Document the scene: lane positions, traffic signals, crosswalks, weather/visibility, and any hazards near the collision.
- Avoid recorded statements until you’ve spoken with counsel. Insurers may ask questions designed to narrow fault or reduce causation.
This is where “AI guidance” can help you organize facts—but it can’t replace legal review of what those facts mean for an Illinois claim.


