In the earliest hours, your choices can affect how your claim is handled later. Focus on actions that keep the record clear:
- Get medical care promptly (even if symptoms seem mild). California insurers often look for timing and documentation when evaluating causation.
- Document the ride and crash scene: take photos of the vehicle damage, your injuries as best you can, and the roadway conditions.
- Preserve ride proof: screenshots of the trip, driver details, time/date, pickup/drop-off, and any in-app messages.
- Write down what you remember before it fades—how the vehicle moved, where you were seated, and what you felt immediately after impact.
- Avoid broad recorded statements to anyone asking you to “just explain what happened” without legal review.
This early groundwork matters because evidence disappears and insurance deadlines can move quickly.


