Right after a collision, your health comes first. Still, what you do in the first hours can affect your ability to recover later—especially when multiple parties are involved.
If you’re able, take these steps:
- Get medical care promptly (urgent care, ER, or follow-up). Delayed treatment can create unnecessary disputes about whether your symptoms were caused by the crash.
- Request a copy of the crash report from local law enforcement. Even when the rideshare driver reports the incident, the official report often clarifies basic facts.
- Preserve rideshare details: screenshots of the trip confirmation, driver info, pickup/drop-off times, and any in-app messages.
- Document the scene safely: photos of vehicle damage, traffic signals, lane markings, and any hazards (construction zones and road work are common along Russellville travel corridors).
- Write down what you remember while it’s fresh—where you were sitting, how the vehicle moved, and symptoms that started immediately vs. later.
Then, be careful with statements. Adjusters may ask for a “quick version” of what happened. In rideshare cases, a short answer can be used to narrow fault or challenge causation. Our team can help you understand what information is safe to share and what should be handled through counsel.


