The first steps matter because they affect both safety and proof.
- Get medical care promptly (even if symptoms seem minor at first). Michigan injury claims rise or fall on documented treatment.
- Preserve the product and identifiers. If you still have it, don’t toss it. Save the model number, serial/lot code, purchase receipt, and photos.
- Save the recall notice exactly as received—including screenshots, emails, and the recall ID.
- Write your Novi timeline while it’s fresh. Include dates tied to your routine (purchase, first use, incident, symptom onset, and when you learned about the recall).
If you’re contacted by a company, retailer, or insurance adjuster, be careful. Early statements can later be used to dispute causation.


