Before anything else, focus on immediate health and safety.
- Get medical care promptly for symptoms, even if they seem minor at first.
- Preserve the product and identifiers: serial number, model, lot/batch info, packaging, and any recall notice you received.
- Document the incident while it’s fresh—especially if it happened during a commute, at home, in a workplace, or while preparing for an event.
- Avoid recorded or “off the record” statements to insurers or the company that guess about cause.
California claims often hinge on timing and documentation. Acting early can help protect your ability to prove the recall connection later.


