In the days after a slip, trip, or unsafe-condition injury, the most important goal is to preserve facts before they’re gone—especially in busy locations like retail centers, event venues, and workplaces.
Do these steps promptly:
- Get medical care (even if you think it’s “not that bad”). In WV, consistent documentation matters when the defense later questions causation.
- Photograph the hazard with context: the ground surface, lighting, weather conditions, and any signage or barriers.
- Write down the timeline: where you were (entrance, parking area, stairwell, loading dock), what you were doing, and what you noticed right before the fall.
- Save incident paperwork: store/management incident reports, claim numbers, discharge instructions, and any follow-up instructions.
If you’re considering an AI-assisted intake workflow, use it to organize your notes—not to “guess” legal fault. Your claim needs a factual record, not assumptions.


