Right after an incident—before you think about statements or paperwork—focus on three priorities:
- Get medical care that documents the injury. Even if you “feel okay,” Texas insurance carriers often look for objective documentation.
- Capture the scene while you still can. If the hazard is outdoors, weather and cleanup can erase it. Take photos of the condition, the surrounding area, and any lighting or visibility issues.
- Record basic details immediately. Note the time, what you were doing, where you fell, and whether it was wet, uneven, cluttered, or poorly marked.
If you can do so safely, ask someone to preserve evidence (like a security system recording) rather than relying on the property to “keep it.” In many premises cases, footage or logs are time-sensitive.


