What you do right after the crash can influence your case more than most people realize.
If you can, prioritize:**
- Medical evaluation right away. Some injuries don’t show up immediately—especially concussions, soft-tissue damage, and back/neck problems.
- Scene documentation. In Ferndale, lighting and traffic flow can change quickly. Take photos of the crosswalk (if there was one), the vehicle’s position, traffic signs/signals, and anything that affects visibility.
- Witness info while it’s fresh. People walking, rideshare drivers, or nearby shoppers may remember details that won’t be recorded anywhere else.
- Keep clothing and shoes if they were damaged. They can sometimes help show how the impact occurred.
Then—before you speak with an adjuster—pause. Insurance statements are often used to minimize fault or question injury severity. You don’t need to “win” the conversation; you need to protect your claim.


