In the days after a crash, people often focus on pain and paperwork from the hospital. That’s normal. But certain actions can make or break a claim later.
Do this quickly:
- Document the scene: photos of the crosswalk/curb area, traffic signals, lighting, road debris, and your visible injuries.
- Get the right witnesses: nearby pedestrians, people who saw the start of the turn, or anyone who recorded video.
- Write down your timeline while it’s fresh—where you entered the roadway, how the driver approached, and what you remember about the signal or speed.
- Report details consistently to providers. Early notes help establish causation under Massachusetts insurance scrutiny.
Avoid common pitfalls:
- Don’t assume the insurer “already has everything.” They often ask for statements before the medical picture is clear.
- Don’t post about the incident on social media. Even well-meaning comments can be used to challenge severity or credibility.
- Don’t sign releases or accept an offer before you know the full scope of injuries.


