The first hours matter. Before you talk to insurance, take steps that make a future claim easier to prove—particularly in areas where traffic patterns and visibility can be disputed.
- Get medical care the same day (urgent care or ER if needed). Even if symptoms seem minor, California injury claims often rely on documented treatment.
- Write down what you remember: the direction you were walking, the signal timing if you noticed it, whether vehicles were turning, and any near-misses.
- Preserve what you can: photos of the scene (crosswalk/curb area, lighting, road markings), vehicle position, and visible injuries.
- Collect witness info when possible—nearby businesses and pedestrians along transit routes are often the difference-maker.
If you’re unsure what counts as “useful,” call us. We’ll tell you what to gather so your story stays consistent with the evidence.


