If you can, focus on these priorities right away:
- Get evaluated even if you “feel okay.” Some injuries—like concussion symptoms, soft-tissue issues, or back/neck pain—may show up later.
- Document the scene while it’s fresh. Capture photos of the crosswalk/curb area, lighting conditions, visible traffic signs, road surface issues, and the position of vehicles.
- Record key details from witnesses. If anyone stopped to help, get names and contact info. In suburban areas, people may not live nearby, so memories and availability can fade quickly.
- Start a simple injury timeline. Note when pain began, how it affects walking, sleep, work, and daily tasks.
California insurance claims often turn on consistency: what you reported early, what the medical records reflect, and what evidence can still be obtained later.


