After a catastrophic injury, it’s common to feel pressure from multiple directions—ER staff, family logistics, insurance calls, and employers. What you do early can affect what insurers accept later.
Here are practical steps we often recommend to Buffalo-area clients:
- Request that key details are documented: the exact mechanism of injury (how it happened), observed symptoms, and any immediate changes.
- Keep every record you receive (and start a simple folder): discharge papers, imaging reports, PT/OT notes, billing statements, and work restrictions.
- Write down what you remember while it’s fresh: road conditions, lighting, weather, who was present, and what was said at the scene.
- Be cautious with insurance communications: even a “just answering a question” statement can be used to narrow liability.
Minnesota has its own injury claim rules, and delays can make evidence harder to gather—especially when footage is overwritten or witnesses move away.


