Even if you feel overwhelmed, a few actions early can strengthen your case and reduce the chance that important details get lost.
- Get and keep copies of everything medical. Ask for discharge paperwork, imaging reports, and written treatment plans. If you’re sent to a specialist or rehab facility, keep those records together.
- Document the scene as soon as you reasonably can. Photos of vehicle damage, visible injuries, traffic signals, lane markings, weather conditions, and any nearby hazards can be critical.
- Write down what you remember—while it’s fresh. Include the sequence of events: what you saw, what you expected the other driver to do, and what changed.
- Save all communications. Keep emails, texts, voicemail transcripts, and letters from insurance.
If the crash involved another driver, you may also want to note whether emergency responders cited a traffic violation, whether there were witnesses, and what the roadway looked like at the time.


