After a catastrophic injury, it’s common to feel overwhelmed and unsure what matters most. But early actions can affect how effectively your claim is later supported.
Focus on these priorities first:
- Get and follow medical instructions. Your treatment timeline becomes central evidence.
- Request copies of key documents (ER paperwork, imaging reports, discharge summaries). If you can’t obtain everything at once, write down where records are kept.
- Record the incident details while fresh: what happened, who was present, weather/lighting conditions, and where the event occurred.
- Preserve physical and digital evidence if it’s safe and appropriate (photos, video, device data, maintenance notes).
Avoid statements that can be used against you. Insurance representatives may ask questions early. In California, what you say and what you sign can shape how liability is argued—especially when injuries are severe and long-term.


