Appleton-area families frequently tell us about falls occurring during predictable care moments—after medication rounds, during bathroom use, or when a resident is moved between bed, chair, and mobility aids. In many cases, the facility frames the event as something “expected,” even when the resident had documented limitations.
Our job is to examine what the facility knew before the fall, what staff did during the shift, and how the facility responded after the incident—using the records Wisconsin courts expect to see.


