Before you worry about legal strategy, take steps that protect your family and preserve evidence.
- Get medical care right away. Even “minor” falls can lead to head injuries or complications.
- Ask for the incident report and fall risk documentation. Request copies of the fall report, resident assessment/risk scores, and the care plan sections relevant to the day of the fall.
- Document what you can remember while it’s fresh. Note the location (hallway, bathroom area, common room), time of day, whether the resident used a walker/wheelchair, and what staff said happened.
- Preserve video if it exists. Many facilities retain surveillance for limited periods. Ask what video might cover the area and how long it will be preserved.
- Track follow-up care. Keep discharge paperwork, imaging results, rehab plans, and any changes in mobility or cognitive status after the fall.
If you’re unsure what to request, that’s normal—families in Ferndale often don’t know which documents matter until they’re missing. Early guidance can prevent gaps that later weaken the case.


