In many fall cases, the most important questions aren’t abstract—they’re time-based:
- How quickly did staff respond after the alarm, call button, or observation?
- What was happening right before the fall (transfers, toileting, medication changes, mobility assistance)?
- Whether the care plan matched the resident’s current risk.
- What documentation existed before the incident (fall risk assessment, staff notes, behavior logs, mobility limitations).
When families in the Arlington area reach out, a common problem is that critical details get harder to obtain as days pass—incident reports get replaced by later summaries, video may be retained for limited periods, and staff recollections fade.


