In the communities around Lower Burrell, families frequently discover late that the facility’s story doesn’t match the paperwork. That’s why we prioritize gathering and organizing what matters right away:
- Incident report details (where the resident fell, what staff observed, and what happened next)
- Fall risk assessments and whether they were updated after medication or mobility changes
- Care plan instructions for transfers, toileting, and supervision
- Shift notes showing what precautions were in place before the fall
- Maintenance records (lighting, flooring, bathrooms, handrails, and equipment)
- Medical records documenting the injury and response time
When these pieces don’t line up, liability may become much clearer.


