Facilities often explain falls as “unavoidable.” While some falls can’t be prevented, families in Leland commonly run into the same problem: key information is scattered across incident reports, shift notes, care plans, and medical records.
Act early to preserve what matters:
- Request the incident report and any fall risk assessment created around the time of the fall.
- Ask for the care plan and any updates before and after the incident.
- If the facility has it, request surveillance footage and information about retention (how long it’s kept).
- Save discharge paperwork, ER records, imaging results, and therapy notes.
North Carolina claims frequently turn on timing—what the facility knew before the fall, what precautions were in place, and how quickly the resident was evaluated afterward. Early organization helps your attorney build a reliable timeline.


