After a fall, families in Mount Kisco commonly run into delays getting answers and partial records. What you do early can affect what can be proven later.
Right away, consider these practical steps:
- Request the incident report in writing (and confirm whether it is the final version).
- Ask for the resident’s fall risk assessment and care plan from before the fall and any updates afterward.
- Document what staff told you—the stated cause of the fall, what precautions were in place, and what changed after the incident.
- Preserve location-specific evidence: if the fall occurred near a common area, hall, dining space, or bathroom area, ask whether there is video coverage and whether it will be retained.
- Get medical records quickly: ER notes, imaging reports, discharge summaries, and follow-up recommendations.
Facilities sometimes say the resident “just happened” to fall. Your goal is to move beyond that statement by collecting the materials that show what the facility knew and what it did in response.


