Right after the incident, your priority is medical care. Your next priority is evidence preservation.
Do these quickly:
- Request the incident report and any fall-risk assessment completed around the time of the fall.
- Ask who was on duty and whether any alarms, call buttons, or assistive devices were used.
- Document what staff told you (time, words used, and what was said about “why” the fall occurred).
- If video may exist, request preservation immediately. Ask whether cameras cover the exact area where the fall occurred.
- Get a written discharge/injury summary once the resident is evaluated, including diagnosis and treatment timeline.
Why this matters in Santa Fe: nursing home records are often fragmented across incident logs, shift notes, care-plan updates, and medication/workflow documentation. Early requests and prompt preservation help prevent gaps that can weaken a claim later.


