What you do right after the fall can strongly affect what evidence survives and how quickly the timeline becomes clear.
- Get medical care immediately (and make sure injuries are documented). If the resident hits their head, bruises, or can’t bear weight afterward, insist the record reflects symptoms and observations.
- Ask for the incident report and fall documentation (date/time, where the fall occurred, who responded, what interventions were used, and whether a risk assessment was updated).
- Request preservation of any relevant materials—especially incident notes from the shift, transfer logs, and any surveillance video the facility may have.
- Write down your own timeline: what you were told, when you were told it, what the resident could do before the fall, and what changed afterward.
If you’re overwhelmed, that’s normal. You can still take the first step by gathering the basics above while we help you evaluate next moves.


