Families commonly lose leverage by waiting—sometimes because they’re focused on care, or because the facility assures them “the report is already filed.” While that may be true, you typically need your own copies.
As soon as you can, request and preserve:
- The incident report and any “post-fall” documentation created the same day
- The resident’s fall risk assessment and care plan (both before and after the fall)
- Medication administration records around the incident
- Shift notes showing who was assigned and what assistance was provided
- Any documentation about alarms, supervision levels, or monitoring checks
- Photos or maintenance logs related to the area where the fall occurred
- Any information about whether surveillance video exists (and when it may be overwritten)
In Minnesota, timing matters. Facilities may have retention practices, and delays can make it harder to obtain complete records—especially when multiple departments are involved.


