Pontiac-area families frequently tell us the same story: the incident report reads one way, but the medical record reflects something else—like a delay in treatment, unclear supervision details, or missing documentation about fall-risk precautions. In Michigan, nursing home records are crucial because they show what the facility knew before the fall and how it responded afterward.
That’s why our first priority is building a tight timeline:
- What the resident’s care plan said about fall risk that week
- What staff documented before the fall
- What the facility recorded during the incident
- When medical evaluation and treatment actually occurred
- Whether follow-up care matched the severity of the injury


