Michigan law and insurance timelines move quickly, but your first priorities should be medical and practical:
- Get medical evaluation immediately (even if the resident “seems okay” at first). Head injuries and fractures can worsen.
- Ask for the incident documentation: the fall report, shift notes, and any fall-risk reassessments created around the time of the fall.
- Preserve evidence while it’s still available. If there’s any camera coverage or electronic monitoring, request preservation in writing.
- Write down what you observe. In Oak Park, families often notice changes right after routine activities—after transfers, during bathroom assistance, or following medication changes.
Once you have the basics, a lawyer can help you build a record that supports accountability.


