Right after a fall, families often get asked to “just sign” paperwork or accept the first narrative of what happened. Before you do, protect the evidence.
In the first 24–72 hours, prioritize:
- Ask for the incident report and any follow-up documentation created after the fall (not just the first page).
- Request the resident’s fall risk assessment and care plan that were in place at the time of the incident.
- If there’s a common area involved (hallways, dining areas, or shared bathrooms), ask whether video exists and whether it will be preserved.
- Write down what you observe: changes in mobility, pain, sleep, confusion, fear of walking, or new need for assistance.
Even when the facility says the fall was unavoidable, the key question for a claim in Boone is whether the staff had warning signs and whether the facility’s plan matched the resident’s actual needs.


