After a fall, the evidence is time-sensitive. While medical care comes first, you can take practical steps that strengthen a claim later:
- Request the incident report as soon as possible (and note who provided it and when).
- Ask for the resident’s fall risk assessment and whether it was updated around the time of the incident.
- Save care plan pages covering mobility/transfer assistance, toileting assistance, and supervision frequency.
- Write down where the fall occurred (hallway, bathroom, near a doorway, common area) and what conditions existed (lighting, footwear, assistive devices).
- Preserve any family communications (emails, call notes, written responses) about the cause of the fall and what precautions were implemented afterward.
- If video may exist in common areas, ask the facility about video preservation immediately.
Illinois nursing facilities generally maintain internal documentation for safety and care coordination. The challenge is that those records can be incomplete, delayed, or inconsistently updated—especially when families are dealing with recovery.


