What you do right after a fall can affect what evidence is available later.
Focus on medical care first. Then, while things are still fresh, ask for:
- The incident report and any follow-up documentation created during the shift
- The resident’s fall risk assessment and whether it was updated after changes in condition
- The care plan in place at the time of the fall and immediately afterward
- Any photos or maintenance logs related to the area where the fall occurred (if applicable)
- Information about whether alarms were triggered and how staff responded
If surveillance exists, ask about preservation right away. Facilities often have retention policies, and waiting can create gaps that hurt claims.


