In many Dixon cases, families first notice issues when they compare what they were told to what the records later show—especially around risk assessments, staffing during key shifts, and what precautions were documented after prior near-falls.
California timelines also matter. While every claim is different, evidence preservation and record requests are time-sensitive—so waiting can make it harder to build a clear timeline of what the facility knew and what it did (or didn’t do) before the fall.


