After a fall, the facility’s documentation becomes the case. In California, evidence can be lost or overwritten through routine practices—like overwritten incident logs, rotation of staff shift notes, or video retention limits.
Acting early helps you:
- Request and preserve the fall incident report and related internal records
- Obtain camera footage (when available) before retention expires
- Compare what the facility said immediately after the fall versus what is later reflected in medical charts
A quick local response can also help you spot inconsistencies—such as changes in the stated circumstances, delayed documentation, or gaps in how staff assessed the resident’s fall risk afterward.


