After a serious fall, time matters—especially if the facility controls documentation and footage retention.
Do these steps right away:
- Get medical care and request written discharge/after-visit summaries. Your loved one’s treatment record becomes central to the injury timeline.
- Ask for the incident report number and a copy of the fall report. Don’t rely on verbal explanations.
- Request the resident’s fall risk assessment and care plan updates from the days or weeks leading up to the fall.
- Document what you observe: new pain, mobility changes, fear of walking, sleep disruption, confusion, or mood changes.
- If the fall may have involved a walkway, bathroom, or transfer area, ask about safety checks (lighting, handrails, flooring condition, and whether assistive devices were available/used).
If you’re unsure what to ask for, that’s normal. We can help you build a targeted request list for your specific situation in Vestavia Hills, AL.


