In a smaller New Hampshire city like Keene, serious incidents can still happen—especially around busy pedestrian areas, late-night events, parking lots near downtown businesses, college-adjacent housing, and multi-unit properties.
In these cases, liability discussions often come down to two practical questions:
- Did the property have reason to anticipate the risk? (For example, prior calls for service, repeated complaints, documented safety concerns, or a pattern of criminal activity near the same entrances.)
- Did the owner take reasonable steps for the situation they knew about? (Such as functioning lighting, working locks/access control, maintained cameras, adequate staffing, and a realistic response plan.)
It’s not about guaranteeing safety. It’s about whether the security setup matched what a reasonable property operator should have expected.


