Negligent security claims typically arise when a property’s security and safety measures were not reasonably suited to the environment—especially when the risk of harm was foreseeable.
In East Palo Alto, cases often involve incidents such as:
- Violent assaults or threats occurring in apartment common areas, stairwells, courtyards, parking areas, or entry points
- Robberies or attacks linked to poorly lit walkways, malfunctioning access gates, or unsecured doors
- Harm connected to inadequate monitoring (e.g., cameras that don’t cover the area, cameras that weren’t maintained, or logs that weren’t preserved)
- Incidents during busy arrival/departure windows, including times when residents and visitors are moving through entrances and parking
The key point is not that any property can guarantee safety. The legal question is whether the operator took reasonable steps for the level of risk—based on what they knew, what they should have known, and what similar problems had occurred before.


