After a crash or slip, the details you capture early often determine whether your medical record and liability story line up.
- Get medical care promptly (urgent care, ER, or primary care) and ask them to document neck/back pain, range-of-motion limits, numbness/tingling, and functional restrictions.
- Write down your timeline while it’s fresh: when symptoms started, what made them worse, and whether you had to miss work or reduce daily activities.
- Preserve incident proof:
- For vehicle accidents: photos of vehicle damage, traffic signals/lighting conditions, road hazards, and any driver behavior you observed.
- For slip-and-fall: photos of the hazard, signage (or lack of it), lighting, and the condition of the walkway.
- Avoid recorded “storytelling” with insurers before your facts are organized. Adjusters may ask questions that sound routine but can be used to challenge causation or severity later.
If you’re thinking about using an online “legal intake” tool, treat it as information gathering, not a substitute for case-specific legal strategy.


