AI tools generally work by taking the information you enter—injuries, treatment timeline, and other losses—and producing an estimated range based on patterns from past claims.
That can be useful if you’re trying to sanity-check questions like:
- “Will my medical bills and follow-up care likely change the value?”
- “Does missing work usually matter more than I think?”
- “Why do two people with similar injuries end up with different outcomes?”
However, in Massachusetts, real settlement value is heavily influenced by evidentiary details and liability disputes. AI can’t review:
- the credibility of statements made soon after the crash,
- whether medical providers documented symptoms consistently,
- how fault is argued in a specific police report or witness statement,
- or what Massachusetts insurers typically push back on when causation is questioned.
So think of AI as a compass—not the destination.


