In Fairmont, many people receive care through a mix of urgent visits, emergency departments, outpatient clinics, and follow-up appointments across different providers and facilities. That makes continuity fragile—records don’t always arrive on time, imaging may be interpreted later, and abnormal results can fall through the cracks.
When an incorrect diagnosis shows up after the fact, it can be tempting to think, “We’ll just blame the software.” But in real cases, liability usually turns on how clinicians and facilities used the information available at the time—what they ordered, how they reviewed results, what they communicated, and whether they responded appropriately when the situation looked risky.
If an AI tool or automated workflow influenced decision-making, the legal question becomes:
- Did the care team verify the information the tool generated?
- Were the tool’s limits understood and accounted for?
- Did protocols require escalation when symptoms or test results signaled danger?
- Were abnormal findings tracked and acted on?


