Many Portsmouth patients rely on a mix of urgent care, ER visits, specialist referrals, and follow-up appointments—sometimes across different facilities or systems. That creates common failure points:
- Abnormal test results can be routed to the wrong provider or not acted on quickly enough.
- Hand-offs between clinicians can omit key context (especially when symptoms evolve).
- Imaging and lab updates may arrive after the patient has already left, increasing the risk of delayed review.
When automated tools are part of care—such as risk scoring, clinical decision support, imaging workflow assistance, or documentation aids—the stakes rise. It’s not enough to ask, “Was AI wrong?” The legal question is whether the care team reasonably verified the information and responded appropriately when risk indicators suggested escalation.


