In Burlington, it’s common for patients to move quickly between providers and locations. A diagnostic error can start small—an abnormal test result marked “reviewed,” a triage pathway that routes patients based on risk scoring, or an imaging interpretation that doesn’t trigger escalation.
Then the situation snowballs:
- Symptoms persist or worsen while appointments get pushed back
- Providers rely on earlier notes rather than re-checking objective findings
- Follow-up recommendations aren’t communicated clearly (or aren’t completed)
- Discharge instructions don’t match what the patient understood
- Records arrive later than the clinical moment requires
If an AI-assisted workflow was part of the process—such as clinical decision support, automated imaging flags, or lab interpretation assistance—the key question isn’t whether technology was used. It’s whether the system’s output was verified appropriately, and whether the care team responded reasonably to the information available at the time.


